Win10 22H2 Open Shell frequently Disappears

[mecohen]

On my Windows 10 22H2 laptop, Open Shell frequently disappears to be replaced by the Windows Start Icon (which does nothing when clicked on) so I'm dead in the water. Eventually (usually 1-2 minutes) Open Shell reappears and I can work fine.
I have uninstalled and re-installed Open Shell to no effect.
BTW Open Shell is 4.4.195
Thanks in advance for any suggestions.

[ge0rdi]

Do you use other customization software?

Eventually (usually 1-2 minutes) Open Shell reappears and I can work fine.

My guess is that Explorer does crash and the restarts (so that Open-Shell shows again).
Try to obtain crash dump using this guide.

[mecohen]

Yes I do have a lot of customization software installed, but I have the same software installed on another Windows 10 computer and this does not happen to that one.
I ran the "Reg add.." command in the Guide and am waiting for the issue to reappear. I'll report back with the dmp file.
Thanks

[mecohen]

Here's a link to the DMP file:
https://www.dropbox.com/scl/fi/vxotd8w1fh3o2d7kqjb60/explorer.exe.11092.dmp.zip?rlkey=of84dpz1xtlj1pl7y6fesfhzf&st=r2rx4bu8&dl=0

[ge0rdi]

It crashed in MS code, there is no 3rd party DLL visible on stack, so hard to tell what caused the crash :(

I'd recommend to disable 3rd party loaded in Explorer one by one to see what will help:

• Windhawk (possibly mod by mod)
• OldNewExplorer
• Direct Folders
• Dropbox

[mecohen]

Thanks,
I'll disable those (one by one) and see what happens. Will let you know... It might take a while as this is not my primary computer.

[mecohen]

Ok I ran Windhawk to remove each mod and then uninstalled Windhawk using Revo Uninstaller (RU) then rebooted. It still happened.

I used OldNewExplorer to Uninstall itself as it didn't show up in RU, rebooted, still happened.

I uninstalled Dropbox using RU, rebooted, still happened.

I uninstalled Direct Folders using RU, rebooted, still happened.

When uninstalling using RU, I had it scan and delete all registry entries and all files left over.

It's still happening.
I've attached a list of what's in my Startup and what services are active.

Thanks,
Marc

Servces.txt
Startup.txt