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----
-title: Managing dormant users
-redirect_from:
-  - /enterprise/admin/articles/dormant-users
-  - /enterprise/admin/articles/viewing-dormant-users
-  - /enterprise/admin/articles/determining-whether-a-user-account-is-dormant
-  - /enterprise/admin/user-management/managing-dormant-users
-  - /admin/user-management/managing-dormant-users
-  - /admin/user-management/managing-users-in-your-enterprise/managing-dormant-users
-intro: '{% data reusables.enterprise-accounts.dormant-user-activity-threshold %}'
-permissions: "{% ifversion ghec %}Enterprise owners{% elsif ghes %}Site administrators{% endif %}"
-versions:
-  ghec: '*'
-  ghes: '*'
-type: how_to
-topics:
-  - Accounts
-  - Enterprise
-  - Licensing
----
-
-## About dormant users
-
-{% data reusables.enterprise-accounts.dormant-user-activity %}
-
-> [!NOTE] You cannot mark a dormant user as active. To become active, a user must perform one of the activities listed above.
-
-{% ifversion ghec %}
-When assessing user dormancy, we only consider organizations, repositories, or sign-on events that are associated with the enterprise. For example, a user who has recently commented on an issue in a public repository outside of the enterprise may be considered dormant, while a user who has commented on an issue in a public repository within the enterprise will not be considered dormant.
-{% endif %}
-
-A user account is considered to be dormant if the user {% ifversion ghec %} hasn't performed any of the previous activities in the past 30 days.{% elsif ghes %} meets the following criteria:
-
-* The user's account has existed for longer than the dormancy threshold {% data variables.location.product_location %}.
-* The user hasn't performed any of the previous activities within the dormancy threshold.
-* The user is not a site administrator for the instance.
-
-You can customize the dormancy threshold for {% data variables.location.product_location %}.{% endif %}
-
-Dormancy applies to both enterprise members and outside collaborators.
-
-{% ifversion ghes %}
-
-Dormant users are not automatically suspended. Consider suspending dormant users to release {% ifversion enterprise-licensing-language %}licenses{% else %}licensed seats{% endif %}. See [AUTOTITLE](/admin/managing-accounts-and-repositories/managing-users-in-your-enterprise/suspending-and-unsuspending-users).
-
-## Viewing dormant users
-
-{% data reusables.enterprise-accounts.viewing-dormant-users %}
-
-{% data reusables.enterprise_site_admin_settings.access-settings %}
-1. In the left sidebar, click **Dormant users**.
-1. To suspend all the dormant users in this list, at the top of the page, click **Suspend all**.
-
-## Determining whether a user account is dormant
-
-{% data reusables.enterprise_site_admin_settings.access-settings %}
-{% data reusables.enterprise_site_admin_settings.search-user %}
-{% data reusables.enterprise_site_admin_settings.click-user %}
-1. In the **User info** section, view the status of the user's account. Any users labeled with "{% octicon "hourglass" aria-hidden="true" %} Dormant" are dormant, and users labeled with "{% octicon "hourglass" aria-hidden="true" %} "Active" are not.
-
-   ![Screenshot of the "User info" section for a user. The "User info" heading is outlined. Under the heading, the user is marked as active.](/assets/images/enterprise/stafftools/active-user.png)
-
-## Configuring the dormancy threshold
-
-{% data reusables.enterprise_site_admin_settings.dormancy-threshold %}
-
-{% data reusables.enterprise-accounts.access-enterprise %}
-{% data reusables.enterprise-accounts.policies-tab %}
-{% data reusables.enterprise-accounts.options-tab %}
-1. Under "Dormancy threshold", select the dropdown menu, and click the desired dormancy threshold.
-
-{% endif %}
-
-{% ifversion ghec %}
-
-## Downloading the dormant users report from your enterprise account
-
-{% data reusables.enterprise-accounts.access-enterprise %}
-{% data reusables.enterprise-accounts.enterprise-accounts-compliance-tab %}
-1. Scroll to "Reports".
-1. Optionally, to generate a new report, next to "Dormant Users", click **New report**.
-1. Under "Recent reports", next to the report you want to download, click **{% octicon "download" aria-hidden="true" %} Download**.
-{% endif %}