Add customer support platform identifiers to StartConversationRequest#30
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Lets callers link the customer being created to their record(s) in third-party support platforms (Intercom, Zendesk, Salesforce, Freshchat, Freshdesk), alongside customerId. Also pins jackson-core/jackson-annotations to the same version as jackson-databind: Spring Boot's imported BOM was silently downgrading them, which broke Jackson serialization needed to test this change. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Manually pinning jackson-databind/jackson-datatype-jsr310 but not jackson-core/jackson-annotations is how those two ended up silently downgraded by Spring Boot's BOM in the first place. Importing the official Jackson BOM (before Spring Boot's, so it wins the version conflict) manages all Jackson artifacts consistently from one place. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
sharanmoore
approved these changes
Jul 8, 2026
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Summary
customerSupportPlatformIdentifiersfield toStartConversationRequest, letting callers link the customer being created to their record(s) in third-party support platforms (Intercom, Zendesk, Salesforce, Freshchat, Freshdesk), alongsidecustomerId.typeis only required/validated forintercom,zendesk, andsalesforce; omit it forfreshchat/freshdesk.jackson-core/jackson-annotationsto the same version asjackson-databindinpom.xml— Spring Boot's imported BOM was silently downgrading them, breaking Jackson serialization (this is what this PR's new tests exercise, and it was blocking any Jackson-based test in the repo).Matches the corresponding backend change in wearegradient.
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